Job Title: Communications Associate Vacancy Notice: 11/2020 Position Number 10014086 (temp. charge)
Location: Malta Position Grade: G6, TA Closing Date: 2020-04-07
Organizational Context

The Communications Associate is normally supervised by a Communication Officer or other position as decided by the senior management inthe area of responsibility. The supervisor provides the incumbent with regular guidance. The incumbent works quite independently on regular assignments with an oversight from the supervisor. S/he keeps frequent contacts with staff at various levels in the office and occasionally with staff at the same level in other duty stations and/or Headquarters; with media, local suppliers, NGO, implementing partners, embassies and UN agencies.

The Communications Associates, depending on the organizational structure and location, may also be required to provide support in executing a range of communications activities in the fields of news and media relations, multimedia content production, social media engagement, video production, Goodwill Ambassadors and other influencers, public outreach and campaigns, fundraising, analytics and brand. The incumbents may also be required to help strengthen coordination and editorial planning in the area of responsibility, support advocacy, awareness-raising and digital fundraising efforts as well as strengthening analytics to inform the social media strategies and work plans.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


- Support the implementation of communications strategies for countries, situations and special projects within the area of responsibility; help identify thematic priorities and target audiences to meet UNHCR’s global, regional and country-level communications objectives of leading the narrative, generating empathy and mobilizing action for forcibly displaced and stateless people.

- Monitor news and popular trends to insert UNHCR’s messaging into ongoing conversations; identify key moments for proactive communications.

-  Help forge strategic partnerships with individuals and organizations who can help produce and promote UNHCR content, activities and messaging as well as provide research insights to improve communications; promote the work of engaged businesses and civil society actors.

- Support the development of news-driven and authoritative content to lead the narrative on forced displacement and show UNHCR’s impact (e.g.interviews, press releases, flagship reports, speeches), create emotive storytelling to generate empathy (e.g. stories, multimedia content) and mobilize action by signposting concrete steps people can take to help refugees (e.g. digital diplomacy, action-driven campaigns, fundraising).

- Help ensure that content created reaches maximum impact by supporting the development of strategies for distribution from the outset, boosting the visibility of out content on relevant UNHCR channels and placing it on external channels.

- Help monitor the implementation of communications projects and adjust accordingly.

- Assist in research, preparation, editing and production of professional media and communications materials for target audiences and ensure their timely dissemination via UNHCR's communications channels, ensuring highest quality standards.

- Continually maintain and upgrade communications skills, keeping abreast of emerging platforms and tools, and systematically reviewing media impact results and other measurement tools for learning purposes.

- May be required to assist in implementation of campaigns, events and other initiatives in support of UNHCR's strategic objectives, including its need for a leading share of voice on refugee and related matters.

- May be required to undertake missions and field trips with media and other official visitors in support of UNHCR and its work.

-  Perform other related duties as required.

Minimum Qualification and Professional Experience Required

For the complete list of required job experience, education, languages, functional skills and competencies, please carefully read the complete job description in attachment.

Other information

Operational Context

Boat arrivals from Libya, an unpredictable international political environment and more focus on integration of refugees in local communities are likely to be the main challenges for the UNHCR Malta Office in 2020 and in the near future. UNHCR Malta works closely with the Maltese authorities, stakeholders and refugee led organizations in monitoring access to protection and advocating for the social inclusion of refugees in Malta. 

The Public Information (PI) Unit has worked on a number of public campaigns, including high-end publications and different collaborations to highlight the contribution and resilience of refugees in Malta. The PI Unit is looking forward to engaging further, together with the Protection and Durable Solutions (DS) units, with local communities on the social inclusion of refugees. 

The role of the Communications Associate within the team is to provide support to his/her supervisor, Representative and UNHCR Malta Office. 

The incumbent will have an important role in:

        i.         content production, including research, planning and production of content for the UNHCR Malta website and social media platforms;

       ii.          assisting in the organisation of World Refugee Day activities and other events;

      iii.          developing and implementing public campaigns;

     iv.          providing comments and press statements to the media and taking part in public talks and lectures;

      v.          managing statistics related to asylum-seekers and refugees in Malta;

     vi.          contributing to the development of a PI strategy for UNHCR Malta;

    vii.          working with the Protection and Durable Solutions Units in a multifunctional manner. 

Knowledge of both English and Maltese (C1 level) is a requirement. 

Your attention is drawn to the additional information on how to apply and the selection process for this vacancy in the box on the last page of the attachment




Download:Job description/terms of reference


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