Job Title: Admin Internship (ICT) Vacancy Notice: 09/2020 Position Number 09/2020
Location: Rome, Italy Position Grade: Internship Closing Date: 2020-03-01
Organizational Context

The position is primarily intended to provide the intern with the opportunity to ndertake a work experience related to university studies or to possible future areers. Secondly, it is meant to provide assistance to Admin Assistant (ICT)and to the rest of the Admin team on basic supply tasks (supplier sourcing).


Under the supervision of the Admin Assistant (ICT), the intern will be asked to perform the following activities:

  • Provide support on mobile phones: connection and data issues, outlook setup, configuration issues;
  • Support in drafting procedures for recovery of mobile expenditures;
  • Support in downloading mobile and landline itemised reports and follow up with involved staff;
  • Liaise with Admin focal point to insert deduction related with provide mobile/landline phone calls;
  • Support on laptops and desktops, configuration issues and software installation and setup;
  • Support on WIN 10 upgrade;
  • Support on common drives decommissioning and transition to existing data storage applications (e-safe/sharepoint);
  • Support staff on video/call conferences requests through WebEx on Phone bridges;
  • Support staff on reserving meeting rooms and drafting related instructions;
  • Liaise with cleaning/security focal points to take action in relation to recommendations provided by Admin Staff Officers;
  • Support in re-organization of archive and storage room;
  • Daily troubleshooting for ICT issues/problems (including printing service devices);
  • Support for physical check of STI and consumables 9stationery, smartphones, IP phones);
  • Support staff providing and recuperating laptops for missions;
  • Support staff providing and recuperating laptops for missions;
  • Support Admin Staff and Travel team in sourcing suppliers, collecting quotations (also through web) and market surveys;
  • Support on maintaining up to date staff list in outlook;
  • The intern will be trained, coached and supported in his/her work. 

Minimum Qualification and Professional Experience Required

  • Be a recent graduate (persons who completed their studies within one year of applying for an internship with UNHCR) or a current student/undergraduate school programme from a university or higher education;
  • Have completed at least two years of undergraduate studies in Economics, Social Sciences,  or related areas;
  • Fluency in English and Italian language;
  • Have interest in Humanitarian and international cooperation fields;
  • Previous relevant working experiences is an asset;
  • Excellent knowledge of English;
  • Excellent knowledge of Italian;
  • Flexibility and ability of work automously. 

    Other information

    Please note that:

    • Thereis no expectation of employment at the end of the internship.  Interns shall not be eligible to apply for,or be appointed to, positions in UNHCR during the period of internship and fora period of six months following the end of their internship. Interns may behired as individual contractors without a break in service, provided they havethe required qualifications and professional experience
    • Interns who do not receive financial supportfrom an outside party will receive a Food and Local Transportation Allowancewhich will be the equivalent of 10% of the Daily Subsistence Allowance (DSA) ofthe duty station and be based on 30 calendar days.  It must not exceed the equivalent of USD 1000per month, normally payable in local currency. Then the agreed internship is not full-time, the Allowance will beadjusted accordingly.

    Closing date forapplications: 1 March 2020, at 23:59

    Duration: initially for 6 months (with the possibility of extension up to 8 months).

    Duty station: Rome, Italy

    How to Apply (please read carefully):

    Candidatesmust have the right to work in Italy.

    To apply, please download the Personal History Form (PHF) andSupplementary Sheet at:  Then signup/login and complete the onlineapplication form.

    Only short-listed candidates will be contacted for the assessment.

    Incomplete applications willNOT be considered.

    Only short-listedcandidates will be contacted for an interview.




    Download:Job description/terms of reference


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